Welcome to our FAQ section!
We understand that buying jewellery—especially online—can come with many questions. Whether you're curious about our gold authenticity, delivery times, or custom design options, we've got you covered. Below, you’ll find answers to the most common questions we receive from our customers.
If you can't find what you're looking for, feel free to contact our friendly support team—we're always happy to help!
FAQs
Yes, all our gold jewellery is made from genuine gold. Each item is hallmarked according to UK standards to certify its purity and authenticity.
Currently, we only ship within the United Kingdom. We may expand our shipping options in the future—subscribe to our newsletter for updates.
Standard delivery usually takes 2–5 working days. Express delivery is available and typically takes 1–2 working days. You will receive tracking information once your order is dispatched.
You can return it within 7 days after coordinating with the experts.
Frequently asked questions
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Tiara is a British fine jewelry brand inspired by elegance, craftsmanship, and timeless beauty.